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Desktop Support Specialist
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-05-25
Listing for:
ARK Solutions, Inc.
Full Time
position Listed on 2026-05-25
Job specializations:
-
IT/Tech
Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
The Desktop Support Specialist (DSS) support in-house teams and responding person to helpdesk tickets.
Role
Description:
Respond to help desk tickets.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems.
Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts).
Troubleshoot basic network, software, and printing problems.
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