Senior Systems Engineer - IAM

Company Details

Company URL: https://

Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be at the forefront of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight, and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities in Des Moines, Iowa and Wilmington, Delaware.

Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices for our supported systems and researching innovative technologies. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment.

Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at  to learn more information.

The Company is an equal employment opportunity employer.

We are seeking a dynamic Sr Systems Engineer with a strong background in Identity and Access Management (IAM) technologies, including Okta, Auth0, and Microsoft Entra

ID. The ideal candidate will actively engage in the planning, architecture, and execution of IAM systems, serving as a pivotal liaison between the organization and key vendors. This role demands a proactive approach to problem resolution, the ability to lead projects, and a commitment to mentoring technical staff. Collaboration with project managers and technical teams to deliver customer‑centric solutions, including the presentation of design and deployment strategies, is essential.

This role requires a proactive stance on system provisioning, maintenance, security, and compliance, ensuring alignment with company goals and regulatory standards. Key to the role is the development of policies and procedures that support system integrity, security, and availability, with a focus on identity verification and access control. Strong analytical skills, excellent communication abilities, and professional experience are crucial for success in this position.

• Systems Planning and Implementation: Actively participate in the planning and implementation of IAM systems, infrastructure, and related hardware and software in response to customer requests and organizational requirements.
• Programming/Scripting: Perform system‑level programming/scripting to facilitate the management of supported applications and technologies, including Okta Expression Language (EL) and Power Shell.
• System Management: Conduct configuration, integration, maintenance, performance management, security management, failure analysis and recovery, and user support.
• IAM Technology Deployment: Lead IAM technology deployment projects, such as Okta, Auth0, and Microsoft Entra , ensuring deployments fulfill user needs and comply with security standards.
• API Management: Build, analyze, operate, and scale API management solutions to protect customer and workforce data, services, and applications.
• Security Standards: Emphasize security standards and user needs fulfillment in the deployment of IAM solutions, including MFA, RBAC, fine‑grained authorization, passwordless authentication, and B2B/B2C scenarios.
• Emerging Technologies: Research emerging IAM technologies, including new products, services, protocols, and standards to inform procurement and development strategies.
• Governance, Risk, and Compliance (GRC): Develop and implement GRC strategies to ensure IAM solutions comply with regulatory requirements and industry standards. Conduct risk assessments and audits to identify and mitigate potential security risks.
• Vendor Liaison: Serve as a liaison to vendors (e.g., Okta,…