Lead Software Engineer - Salesforce

As a Lead Software Engineer - Salesforce at JPMorgan Chase within the Consumer and Community Bank, Connected Commerce Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Sets up, customizes and develops  and related app implementations, drawing on relevant experience and understanding of best practices surrounding Salesforce platform
• Develops and enhances custom applications & features on the platform by leveraging Salesforce Financial Service Cloud, Sales Cloud and Marketing Cloud
• Builds Salesforce integration with other applications, using relevant APIs and Integration frameworks
• Supports product owner/s with refinement of user requirement and leads the functional/technical solution architecture & design
• Ensures the platform is run as intelligently and efficiently as possible through continuous improvement, periodic code reviews, analysis of platform/governor limits
• Acts as a coach/guide to junior engineers, and fosters a culture promoting technical growth, respect between team-members, empowerment, continuous innovation and fun

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Demonstrated experience working on the Salesforce Financial Service Cloud/Marketing Cloud implementations in a multi org structure and hands-on Salesforce Administration experience supporting a large Salesforce deployment/organization
• Current Salesforce Administrator Certified, Advanced Administrator certified and Platform App Builder
• Ability to recommend, direct and implement best practices on the Salesforce platform
• Demonstrated working understanding of Salesforce Lead Management software with ability to administer fields and relationships, workflow rules, approval processes, page layouts, security, and validation rules
• Strong experience and understanding of Salesforce APIs, integration patterns, and hands-on knowledge on writing custom web services
• Strong knowledge and experience around Salesforce service cloud and Sales Cloud features
• Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Practical cloud native experience

Preferred qualifications, capabilities, and skills

• Application Development work in Agile environment
• Ability to develop reports, dashboards, and processes to continuously monitor data quality and integrity and ability to interpret system / business requirements and prepare specification and design document
• Certified Integration Architect