Associate Director, DevOps Business Partner

Associate Director, Development Operations IT Business Partner Responsibilities

• Plan and direct the implementation, maintenance, and support of systems and upgrades with 3rd-party solution providers and Development Operations stakeholders.
• Coordinate with other IT teams to provide seamless service to the assigned business area.
• Manage assigned resources to meet project timelines and defined support objectives.
• Perform technical/business analysis and prepare recommendations and business plans as needed.
• Use broad knowledge of technical and business resources to coordinate team members and external resources.
• Create consensus across functions on timing of solution introductions and withdrawals.
• Develop and implement solution frameworks, roadmaps, and strategies to ensure successful organizational introductions.
• Oversee solution launches and maximize positive organizational impact.
• Identify and evaluate new solution opportunities to address unmet internal and external customer needs.
• Collaborate with business and IT teams to ensure solution compatibility with company standards.
• Manage direct report IT team (if applicable), including identification and development of staff.
• Participate in strategic and budgetary planning processes.
• Pursue new solutions and evaluate the applicability and effectiveness of current solutions.

• Bachelor’s degree or equivalent business experience.
• 7+ years of IT and industry experience in pharmaceutical or relevant life sciences environments.
• IT subject matter expert in the assigned business area; strong understanding of business drivers, processes, and approaches to business models.
• Hands‑on experience implementing Veeva Clinical Operations and Oracle Siebel CTMS, or familiarity with clinical trial feasibility, recruitment, and trial execution platforms.
• Demonstrated operational execution excellence, including management of relevant teams.
• Effective written and verbal communication skills with business and technical audiences.
  
  Ability to establish and maintain strong relationships.