IT Systems & WebOps Engineer

Employment Type

Full-time / Freelance

IT & Web Development

We are looking for a hands‑on, resourceful Technical Specialist with deep experience in implementing, configuring, and supporting business‑critical systems and tools. This hybrid role bridges IT operations and frontend web development, perfect for someone who thrives on solving problems, improving processes, and enabling smooth digital workflows.

Platform Implementation & Support while Supporting the Web Development Team

• Take ownership of configuration, rollout, and support for:
• One Login (SSO, identity management)
• Google Work spaces (Gmail, Drive, Admin Console)
• Zendesk (support workflows, help center setup)
• Brevo (email automation and CRM integration)
• Bitdefender (endpoint protection setup and policy enforcement)
• Mac systems (device management, remote setup)
• Google Voice (number management, call routing)
• Click Up (workspace setup, task management flows)
• Slack (channel structure, integrations)
• Zapier (automation between tools and services)
• Provide remote system support and resolve technical incidents.
• Document configuration standards and internal technical processes.

Web Development & Code‑Level Support

• Assist with implementation and debugging of modern web apps using:
• React.js, Next.js (App Router)
• Tailwind CSS
• REST API integration
• Git & Git Hub
• local
  
  Storage / session Storage

• Strong experience in technical implementation, configuration, and hands‑on support across a variety of SaaS tools and systems.
• Ability to move confidently between IT operations and frontend technical support.
• Excellent troubleshooting skills and a mindset for proactive problem‑solving.
• Strong attention to detail and documentation discipline.
• Cybersecurity awareness is highly valued—particularly with identity access, endpoint protection, and cloud security practices.
• Experience with GCP / GCS is a plus.
• Familiarity or interest in AI tools and automation is a strong bonus.