Billing and Legal Operations Coordinator

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high‑tech industries – we’re a tight‑knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting‑edge technology possible. We value forward‑thinking challengers, boundary‑pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all.

Learn how you can start or jumpstart your career with us.

Job Title: Billing and Legal Operations Coordinator

Department: Legal

Reports To: Legal Operations Manager

Employment Type: Full-Time

The Billing and Legal Operations Coordinator is a key contributor within the Qnity Legal Department, responsible for supporting legal billing operations and knowledge management systems. This role supports the Legal Department’s technology platforms, including e‑billing systems and knowledge management tools. Reporting to the Legal Operations Manager, this position requires a highly organized, detail‑oriented professional capable of managing multiple systems and requests, collaborating with internal stakeholders—including Finance, IT, and attorneys—and delivering a high level of service.

• Independently manage and administer two legal e‑billing platforms, ensuring accuracy, compliance, and alignment with internal billing guidelines and outside counsel policies.
• Create, maintain, and update billing matters, ensuring proper alignment with company cost centers, budgets, and financial reporting requirements.
• Onboard, manage, and maintain relationships with law firms and other legal vendors, including adherence to billing protocols and operational standards.
• Maintain and audit approved timekeepers, billing rates, and vendor information by firm and matter to ensure compliance with negotiated agreements and internal policies.
• Support the project to transition to a single e‑billing platform, primarily by assisting with testing and mode‑of‑failure analyses.

• Review and troubleshoot billing submissions, system errors, and data discrepancies in collaboration with Finance, IT, and external vendors.
• Serve as a primary point of contact for billing‑related inquiries from attorneys, legal staff, and external vendors.
• Monitor invoice lifecycle and payment status within SAP, including tracking approvals, identifying delays, and supporting timely resolution.
• Generate reports and dashboards on billing activity, spend, and vendor performance to support Legal Department and other reporting needs.

• Train and support attorneys, paralegals, and legal staff on e‑billing systems, processes, and best practices.
• Develop and maintain user guides, job aids, and training materials to promote consistent and effective system usage.
• Provide responsive, customer‑focused support to internal users and external vendors.

• Administer Legal Department knowledge management tools, including SharePoint sites and internal intranet pages.
• Maintain and organize content to ensure accessibility, accuracy, and alignment with departmental standards.
• Support enhancements to knowledge management systems, including content structure, governance, and user experience improvements.

• Provide administrative and operational support to the Legal Operations Manager across a range of initiatives, including process improvement, system enhancements, and reporting.
• Identify opportunities to improve efficiency, data quality, and user satisfaction across legal operations functions.

• Bachelor’s degree or equivalent professional experience.
• Minimum of 3–5 years of experience in…