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IT Service Desk & Tier 2 Support Specialist

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Phillips-&-Cohen-Associate
Full Time position
Listed on 2026-07-02
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Phillips-&-Cohen-Associate is seeking a Service Support Specialist I in Wilmington, Delaware to provide Tier 2 support by managing incidents and service requests. Responsibilities include resolving technical issues and monitoring system performance.

The ideal candidate has at least 1-2 years of IT support experience, is proficient in troubleshooting, and possesses relevant certifications such as CompTIA A+ or ITIL Foundation.

This is a full-time in-office role, requiring on-site presence five days per week.

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