Principal Process Associate; Automation Engineer

Overview

Capital One is seeking a motivated professional for a Principal Process Associate position on the Finance Product and Data Solutions team. In this role, you will work as part of a highly collaborative team supporting the Finance organization. The associate will perform core intelligent automation duties, including designing cognitive workflows, scaling data compliance tracking, and expanding our automated bot ecosystem.

• Gathers requirements, builds, tests, and deploys intelligent automation workflows and cognitive solutions using industry-standard tools with minimal oversight.
• Utilizes best practices to optimize business processes using intelligent automation, machine learning (ML) integrations, and artificial intelligence (AI) to reduce incident handling time, change implementation time, and service delivery.
• Creates monitoring and analytics solutions for automated workflows using industry-standard tools.
• Creates processes, procedures, guidelines, and standards for intelligent automation development across the team.
• Mentors junior team members in intelligent automation best practices.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

• Bachelor’s degree or military experience
• At least 2 years of experience in process management
• At least 2 years of experience with Git or Git Hub

• At least 3 years of Technology Project Delivery experience
• At least 2 years of Automation Engineering experience
• At least 1 year of experience with modern Intelligent Automation platforms (e.g., UiPath, Automation Anywhere, Blue Prism, Python) and integrating cognitive API services (OCR, NLP, or Generative AI).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary ranges and locations:
McLean, VA: $108,900 - $124,300;
Richmond, VA: $98,900 - $112,900;
Riverwoods, IL: $98,900 - $112,900;
Wilmington, DE: $98,900 - $112,900 for Principal Process Manager. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.

If you require an accommodation, please contact Capital One Recruiting at or Recruitin All information provided will be kept confidential and used only to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please email

Capital One does not provide, endorse, or guarantee third-party products, services, educational tools, or other information available through this site. Capital One Financial is made up of several entities. Positions posted in Canada are for Capital One Canada; positions posted in the United Kingdom are for Capital One Europe; and positions posted in the Philippines are for Capital One Philippines Service Corp.

(COPSSC).