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Service Delivery Coordinator: Help Desk & Tech Support

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Palmetto Technology Group (PTG)
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 85000 USD Yearly USD 50000.00 85000.00 YEAR
Job Description & How to Apply Below

Courser is seeking a Coordination Engineer to join our Service Delivery team. You will act as a critical link between clients and technical staff, handling service coordination, ticket dispatching, and hands-on support to ensure issues are prioritized and resolved efficiently.

The role rewards a strong communicator who can balance multiple priorities, document accurately, and collaborate with Help Desk engineers to drive ticket progression and client satisfaction.

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