AVP – Controls Reporting and Analytics Lead

Responsibilities

• Lead the development, automation, and delivery of controls reporting, dashboards, scorecards, and governance metrics for management, executive leadership, and Committees.
• Design and maintain KPI/KRI frameworks supporting control oversight, control effectiveness monitoring, and operational risk governance.
• Deliver First Line Risk Reporting and executive-level analytics to provide actionable insights into risk trends, emerging risks, and control performance.
• Develop and oversee exception reporting processes to identify, escalate, and monitor breaches, trends, and control gaps across business functions.
• Utilize advanced analytics, data mining, and AI/GenAI-enabled techniques to proactively identify anomalies, emerging risks, and thematic trends.
• Support reporting and analytics for Control Framework initiatives and Control Program execution activities.
• Partner across the organization to enhance governance reporting, control monitoring, and program transparency.
• Drive continuous improvement initiatives to strengthen reporting consistency, automation, and governance effectiveness.
• Support regulatory examinations, internal audits, and external audit engagements through the coordination, development, and delivery of reporting, analytics, and governance documentation.
• Prepare reporting packages, executive summaries, and data analysis supporting management/executive, regulatory and audit inquiries.
• Partner with Business, Compliance, Internal Audit, Legal, and Risk stakeholders to ensure timely, accurate, and consistent reporting deliverables.
• Perform data mining and analytical support for control testing, QA activities, and oversight reviews.
• Identify trends, insights, root causes, and thematic issues through analysis of testing results, operational data, and control performance metrics.
• Support Third Party Risk Management reporting and oversight activities, including governance metrics, issue tracking, and escalation reporting.
• Oversee issue management reporting and governance routines, including remediation tracking, aging analysis, and trend reporting.
• Develop centralized reporting and dashboards supporting enterprise issue management effectiveness and accountability.
• Serve as lead administrator and subject matter expert for Workiva and related GRC platforms such as Service Now supporting controls and governance reporting.
• Manage enhancements, reporting configurations, user support, data integrity, and reporting automation within governance platforms.
• Partner with Technology and business stakeholders to optimize system capabilities and reporting efficiencies.
• Collaborate across First and Line of Business teams to build scalable, governance and reporting capabilities.
• Translate complex controls and governance information into concise, executive-ready insights and recommendations.
• Drive best practices in controls reporting, visualization, governance analytics, and insight delivery.

• 8–12 years of experience in Controls, Enterprise Risk Management, Operational Risk, Governance, Regulatory Reporting, Audit, or Risk Analytics.
• Strong experience developing and automating reporting solutions using tools such as Tableau, Power BI, Workiva, Service Now, or similar platforms.
• Demonstrated experience supporting regulatory examinations, audit engagements, and governance reporting processes.
• Experience supporting or overseeing Control Framework execution, Issue Management, Third Party Risk Management, or Governance Programs.
• Strong analytical and data mining capabilities with experience identifying trends, anomalies, and emerging risks.
• Experience administering or supporting GRC platforms, preferably Workiva.
• Technical proficiency in SQL, Python, automation, or other data analytics/reporting tools preferred.
• Experience leveraging AI, GenAI, or advanced analytics capabilities within risk, control or governance functions is a strong differentiator.
• Excellent communication and executive presentation skills with the ability to influence stakeholders across multiple levels of the organization.
• Proven ability to manage multiple priorities independently in a fast-paced environment.
• Strategic mindset with strong problem-solving, organizational, and relationship management skills.