VP of Quant Analytics - Customer Experience Leader
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-07-22
Listing for:
JPMorgan Chase
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
Data Analyst, Business Systems & Technology Analysis, Data Science Manager
Job Description & How to Apply Below
JPMorgan Chase in Wilmington, DE seeks a Quantitative Analytics Manager to lead the Voice Product Analytics work stream within Consumer and Community Banking Data & Analytics. You will guide the analytics lifecycle, linking customer interactions across channels to actionable insights for leaders.
You will mentor a small team, partner with product and strategy groups, and define measurement strategies with KPIs and dashboards for improving customer experiences and reducing costs.
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