Product Manager - Enrichment

Posting Type

Hybrid

At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.

• Drive short- and long-term roadmap of document conversion and enrichment teams by working closely with both internal and external end users, engineering, enablement, sales teams and other customer-focused teams.
• Work with other data enrichment product managers and stakeholders to create cohesive, intuitive enrichment architecture needed to improve user experience of processing and other enrichment consumers in the product.
• Collaborate with sales and marketing to increase adoption of document conversion technology and create artifacts that articulate benefits of document conversion and enrichment.
• Ensure customers have successful experiences by helping Relativity enablement teams and acting with urgency to address any barriers to adoption.

• Connect with external and internal customers to gain a deep understanding of their workflows and needs and validate our approach to addressing them.
• Ensure we are solving the most pressing problems of our customers. The ability to prioritize tasks based on their impact and outcomes is crucial to be successful in this role.
• Speak to internal stakeholders including engineering, user researchers, and designers about the variety of workflows and end user needs we see across segments and personas.
• Provide product and workflows recommendations grounded in both customer empathy and customer data.
• Communicate our user needs to engineering teams and other internal stakeholders to drive alignment internally on product vision.
• Conduct user and competitive research for their product(s)

• Possess an in-depth understanding of our product suite. Speak about our production from a business and technical approach in a way that internal stakeholders and clients can understand.
• Own the product roadmap and backlog for your product(s). Listen to different internal experts to understand the impact, but in the end decide the features that your team should build.
• Work directly with Product Leads to help build a strategy and goals for their product(s).
• Track and reports on key product metrics that are relevant to your domain and expected outcomes.
• Act as a leader, facilitating communication across internal stakeholders and effectively communicate ‘why’ and gain buy-in from the team and Leadership. Be responsible for clarifying and resolving conflicts around your product vision.

• Work closely with your Engineering counterparts to ensure that the team delivers a product that meets our scalability, reliability, usability, observability, efficiency and performance standards.
• Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions about the product development.
• Possess the technical acumen needed to understand the technical challenges faced by the team, the root cause of incidents and propose effective solutions for them.
• Engage in deep technical discussions with Engineering Managers and Technical Architects to understand the implications that future work could have on your product and customers.

• Break down large projects into iterative releases. Create and share product implementation plans with measurable results for each milestone.
• Anticipate the need to create alignment with cross-functional teams to solve problems together.
• Help the team to translate validated designs and analysis into story cards with acceptance criteria.
• Develop external and internal facing go-to-market content including product documentation and release notes.

• Proven experience in product management for developer-facing platform products, preferably spanning native libraries, distributed messaging systems, and workflow orchestration…