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Strategic Service Design Lead
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-07-23
Listing for:
M&T Bank
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
M&T Bank in Wilmington, Delaware is seeking a dynamic Service Design Lead to drive enterprise-wide service design initiatives. You will be responsible for developing and implementing solutions while engaging with cross-functional teams to enhance customer experiences.
The ideal candidate has 5+ years of relevant experience, a background in human-centered design, and project management skills. This role requires a hybrid work model, with onsite presence four days a week.
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