Director, Product Management, Bank Marketing Tech, Audience Data & Reporting

Director, Product Management, Bank Marketing Tech, Audience Data & Reporting

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the team

Retail Bank Marketing Technology sits at the core of Capital One's Bank business where complex, enterprise data infrastructure powers how we bring the iconic Capital One brand to life. We are seeking a Director of Product Management to own the strategy of our Audience Data and Reporting teams.

You will directly lead a high-performing, blended team of talented product managers and data analysts, owning the vision and execution of our marketing performance data products. Your mission is to transform our vast marketing data ecosystem into a robust data platform that can provide rich audience segmentation and insights to both human marketers and increasingly agentic AI systems. This is a unique opportunity to enhance the data-driven engine that powers our growth and directly impacts the bottom line by empowering leadership, marketers and analysts with crystal-clear insights.

In this role, you will be responsible for the entire product lifecycle, from defining the strategic roadmap and gathering stakeholder requirements to overseeing the development and maintenance of the robust data infrastructure that powers your products. We are seeking a visionary leader who blends a strong product mindset with deep technical data expertise and a proven track record of managing and mentoring high-achieving teams.

If you are passionate about building world-class data products and reports, influencing executive-level strategy, and fostering a culture of innovation and analytical rigor, this is the role for you.

• Strategic Upskilling :
  Equipping our PMs with the world-class frameworks needed to drive strategy, make data-backed decisions, and solve the complex customer problems required to meet the Bank's ambitious goals.

• AI-Enabled Discovery :
  Leading the "AI Understand" roadmap to discover how emerging generative and agentic technologies will fundamentally reshape the PM workflow and technical fluency .

• Accelerated Experimentation :
  Developing new strategic initiatives that allow for faster learning and market validation by bypassing traditional delivery bottlenecks.

• XFN Operating Models :
  Refining our working models to ensure our cross-functional teams are unified and oriented toward the same goals and outcomes.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long termvalue

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Bachelor's degree in any field and at least 5 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

• Ideal candidate will have recent, hands-on experience owning end to end strategy and execution within a fast-moving technology corporation

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please…