IT Help Desk Specialist II — Tier II Support & Mentoring
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-08-22
Listing for:
Palmetto Technology Group (PTG)
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
Courser is seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team. The role provides tier II support for applications, hardware, and networking issues, with opportunity to mentor junior staff and contribute to client projects.
The ideal candidate has 3-5 years in IT support, strong OS and networking knowledge, and experience with ticketing systems like Connect Wise, Service Now, JIRA, or Zendesk.
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