IT Help Desk Pro: Frontline Support & Growth
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-08-22
Listing for:
Transitions Group
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Courser is seeking an IT Support Services I-Help Desk professional to provide frontline technical assistance to employees and clients. You will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining strong customer service and adherence to SLAs.
Responsibilities include account management, device provisioning, VPN and network troubleshooting, and contributing to knowledge base updates.
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