Level 2​/System Administrator​/MSP Client-Facing Project Exposure

Level 1.5/2 System Administrator / Growing MSP with Client-Facing Project Exposure

For this opportunity, you’ll be joining a growing Managed Service Provider that handles the managed, cloud, security service provider for IT, security, networking, cloud, and onsite technology projects across Wilmington to Philadelphia

tsThis is the newest office being opened – there are opportunities for leadership, management and becoming a team lead within the first 12 months. This person will help with desktop, network, and client onboarding work across dental office environments. This is a niche MSP environment where the client base is very focused. Instead of supporting every type of business under the sun, you’ll become familiar with the technology, workflows, software, and expectations inside dental and healthcare practice

• es:
  
  Set up and deploy Windows workstations, monitors, printers, user devices, and other network-connected equipme
• nt.
  
  Assist with configuring routers, switches, wireless access points, internet connectivity, and basic LAN environmen
• ts.
  
  Support new client onboarding, including workstation staging, RMM deployment, device verification, and documentati
• on.
  
  Work with endpoint security, backup, encryption, web filtering, and email security solutio
• ns.
  
  Test equipment and network connectivity to ensure client environments are fully operational before go-li
• ve.
  
  Document all work in Connect Wise, including tickets, time entries, project notes, and next ste
• ps.
  
  Assist with project preparation when not onsite by imaging computers, staging hardware, labeling equipment, organizing inventory, and preparing deployment ki

ers:

This position is a great opportunity to gain hands-on MSP experience while working directly with client deployments and onboarding projects. You'll build experience w

• ith:
  
  Client onboar
• ents Network s
• etup Wireless environm
• rity Backup and encryption solut
• ions Healthcare and dental technology environm
• tion Client-facing communica

• For:2+ years of IT, MSP, Help Desk, Desktop Support, Field Technician, or Networking exper
• ience
  
  Experience supporting Windows workstations, printers, and basic netwo
• rking
  
  Understanding of TCP/IP, DNS, DHCP, VPNs, and wireless troubles ho
• oting
  
  Interested in gaining more hands-on experience with deployments, onboarding, and project
• work Strong communication and customer service s
• kills
  
  Organized, dependable, and comfortable representing the company onsite with cl
• ients
  
  Comfortable traveling throughout the assigned terr
• itory
  
  CompTIA A+, Network+, or similar certifications are a