IT Field Technician/Terminal Technician
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-08-29
Listing for:
Sharp Brains
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Support, Hardware Engineer, Technical Support, Desktop Support
Job Description & How to Apply Below
Engagement: Freelance / On-Demand
Work Model: Onsite / Dispatch-Based
About Sharp BrainsSharp Brains Limited is a global IT field services company providing onsite IT support, field engineering, network services, hardware deployment, and Smart Hands support to clients across multiple regions.
Job OverviewWe are looking for experienced Field Service Engineers / IT Technicians to provide onsite support for POS and payment systems. The role includes installation, replacement, configuration, testing, and break/fix troubleshooting while delivering a professional White Glove customer experience
.
- Install, configure, replace, and test POS/payment devices.
- Troubleshoot hardware, connectivity, and peripheral issues.
- Perform basic Ethernet, TCP/IP, and Wi-Fi troubleshooting.
- Complete service reports, device records, site photos, and customer sign-off.
- Coordinate with onsite staff and provide timely status updates.
- Experience with POS/payment systems or similar IT hardware
. - Hands-on hardware installation and troubleshooting experience.
- Basic networking and peripheral connectivity knowledge.
- Strong communication and documentation skills.
- Professional appearance and White Glove customer service approach.
- Reliable, punctual, and comfortable working independently onsite.
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