IT Helpdesk Specialist - Fast Onsite User Support
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-09-04
Listing for:
Potter Anderson
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Potter Anderson is seeking a Helpdesk Analyst to join its Information Technology Department in Wilmington, DE. The role requires handling end-user issues via phone and email, documenting tickets in Smartsheet, and providing timely incident communication. Onsite work five days a week is required.
Qualifications include 3–5 years in a technical support environment, and preferred A+ Network/MCSE certifications with associate or bachelor's degree. Law firm experience is strongly preferred.
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