Director Facilities Operations

AAA Club Alliance (ACA) is hiring for a
Director, Facilities Operations
to join our team!

What We Offer You:

• A competitive salary, commensurate with experience
• Eligibility for Annual Bonus + Annual Merit Increase
• Health & Life Insurance
• 3+ weeks of paid time off accrued during your first year
• 401(K) plan with company match up to 7%
• Tuition Reimbursement and Professional Certification Opportunities
• Paid time off to volunteer & company-sponsored volunteer events throughout the year
• Other benefits include a complimentary AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability

Primary Responsibilities:

• Provides the strategic plan, guidance and support to each of the business functions within the organization on matters relating to facilities, security, safety, business continuity, and emergency management. Manages the development and implementation of security policies, standards, guidelines and procedures to ensure ongoing maintenance of security. Physical protection responsibilities will include asset protection, workplace violence prevention, access control systems, video surveillance, and emergency response.
• Ensures company real estate holding meets appropriate building codes and are NFPA compliant.
• Provides a strategic focus on improvement for unit operations to provide efficiency and cost savings.
• Directs, in conjunction with the facilities managers, a variety of vendor contracts including architects, general contractors, subcontractors, furniture suppliers, printers and office supplies, maintenance contracts, company vehicles, etc.
• Manages facilities projects and meets frequently with internal clients and key vendors to ensure that projects are on track. Manages needed financial and budget tracking related to projects.
• Oversees the Mail Operations Department to ensure the efficient receipt, security and distribution of stock and mail to all organization locations and the timely processing of outgoing mail including bulk mailings.
• Provides guidance and direction on various security/safety matters to Human Resources, Corporate Legal, Retail, Fleet, and other departments. Maintains personal safety tips and emergency guidelines for associates.
• Works with Procurement to review department functions and look for synergies and coordination opportunities between the two branches of Supply Chain and coordinate efforts to put new work processes in place.
• Assists with investigations into Workers Compensation and general liability claims, vehicle accidents and fraud with Corporate Legal, Internal Audit, Fleet, Risk Management and Retail Operations.
• Acts as the company’s law enforcement and postal inspection liaison. Oversees and provides direction as required on both internal and external investigations relating to all organizational security and safety issues involving associates, accidents, injuries, financial, unsafe or hazardous conditions, contaminated mail and/or packages and any member specific issues.
• Develops and maintains relationships with high level law enforcement personnel to include local, state, and federal agencies including the USPS. In addition, maintains relationships with other private security agencies, intelligence organizations, and private sector counterparts. Acts as internal resource to Corporate Legal and Human Resources on law enforcement and intelligence matters.
• Develops and maintains the company’s effort for emergency response and business continuity planning. Monitors the plans to ensure the specific departments keep them current.
• In conjunction with Training & Development, ensures compliance with OSHA workplace requirements particularly related to Fleet and CCIT.
• Oversees implementation and use of electronic security systems, closed circuit television, entry controls, burglar alarms, motion detectors, outdoor perimeter alarms, including monitoring and auditing of these systems. Attends training as required to stay current with new trends in equipment.
• Prepares and maintains the company’s Hazardous Communication plan.
• Establishes, implements, and monitors incident response to theft, fraud, and other criminal behavior. Provides guidance…