Sr. Manager, Enterprise Debit Operations; Hybrid

Position: Sr. Manager, Enterprise Payments Debit Operations (Hybrid)
* Ensure Debit payments issues and events are identified and documented appropriately while knowing when to escalate major risks and events to Senior Management
* Collaborate with external vendors to identify themes and trends across the industry
* Leverage problem solving and influencing skills to ensure cross collaboration with stakeholders while developing resolution strategies for Debit related issues and events
* Successful track record of leading a dynamic team with DIB at the helm
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* Location:

**** West Creek 5 (Richmond, VA) or Center 2 (McLean, VA) or 802 Delaware Ave (Wilmington, DE) - this role is Hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.
* Bachelor's Degree or Military Experience
* At least 5 years of People Management experience
* At least 5 years of Process Management experience
* At least 3 years of experience supporting, partnering, and interacting with internal and external business clients
* Master’s Degree
* PMP, Lean, Agile, or Six Sigma certification
* At least 2 years of experience delivering large-scale initiatives in support of organizational change
* At least 5 years of experience working in payments
* At least 5 years of experience in risk management, compliance, or audit
* At least 6 years of experience leading cross-functional teams within an organization
* At least 7 years of People Management experience
* At least 7 years of Process Management experience

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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