Chief Executive Officer; CEO

Pay, Benefits, & Work Schedule

Pay Grade: _25_

Pay Range: Midpoint: $128,012

District: Statewide

Classification: FT

The Delaware Transit Corporation (DTC) is an operating Division of the Delaware Department of Transportation (DelDOT) and operates Delaware's statewide transit system (DART First State) consisting of fixed route, paratransit, and microtransit services. In addition, DTC partners with Amtrak and SEPTA to bring SEPTA commuter rail into New Castle County Delaware. DTCs operating and capital budgets are part of the overall DelDOT budget approved by Delawares General Assembly.

Funding is primarily provided through a combination of Delawares Transportation Trust Fund and the Federal Transit Administration.

DTC maintains a fleet of over 550 buses at 6 vehicle maintenance garages located throughout the state. DTC fulfills its mission through its dedicated team of over 1,100 employees and annual operating budget of approximately $158 million (FY26). Services are both directly operated and contracted, and a majority of the frontline employees are represented by one of three labor unions.

The Chief Executive Officer (CEO) of DTC is responsible for the overall administration, management, and operation of the statewide, multi-modal transit division of the Delaware Department of Transportation (DelDOT). This position is responsible for providing strategic leadership by working with the executive management team to establish long range goals, strategies, plans and policies in accordance with the overall mission of the Corporation and the long-range plan of the Delaware Department of Transportation.

The CEO is a standing member of the two Metropolitan Planning Organizations (MPOs) Executive Councils and represents DelDOTs Secretary of Transportation on transit related committees and organizations, such as the Northeast Corridor Commission and the American Public Transportation Association.

• Lead the development and implementation of the Corporations strategic plan Direct the overall financial and administrative operations of the Corporation and responsible for ensuring compliance with all applicable requirements of state and federal law, regulations and rules
• Leadthedevelopmentofoperationalmetrics,goalsandkeyperformanceindicators thatalignwiththe corporate strategic plan
• Directtheimplementationofimprovements to transportation programs which meet the needs of the community while maintaining a customer focused environment
• Recommendandcoordinatepracticesandpolicies as established through the Officeofthe Secretary of Transportation
• Represent the Corporation in the media and at public settings and event. Represent the Secretary of Transportation in matters related to statewide transit operations
• Establishandcommunicatethe Corporations priorities, values and tone
• Adviseon multi-modaltransitservicesthroughthe State
• Renderjudgmentsinsituationswheresafety,customer service,andfinancialcommitmentsare at issue

• Analyze and provide recommendations on all transit management issues, which require the attention of the Secretary, and for identifying such issues as they arise, as well as responding to requests for analysis

• Serve as a member of the Secretary of Transportations senior leadership team
• Memberofthe Wilmington Area and Dover-Kent Metropolitan Planning Councils
• Collaboratewithlocalandfederal stakeholders(FTA, Amtrak,SEPTA,etc.) for the coordination and delivery of transit services
• Represent the Corporation and its employees with other members of the Department of Transportation, with the Legislature and other elected officials and with consumers

• Establish rules and prototypes solutions for the guidance of others in response to issues not amenable to standard or regulatory approaches
• Develop, implement and manage performance standards that promote a high level of customer service and are aligned with the goals of the Corporation
• Managesenior level staff

• Lead the development and implementation of policies, procedures, and standards for the efficient, safe and effective operation of the transit system

• Assure Corporation is in compliance with state and federal requirements
• Establish and enforce Public Carrier and TNC regulations

The position requires expertise and training in the concepts and principles of contemporary transit, financial, human resource, customer service, safety, planning and marketing management with sufficient background in the technical disciplines required to provide leadership in a multi-modal transit organization. Ability to make decisions based on the context of customer service requirements, legal requirements, financial and labor management constraints, safety considerations and responsiveness to service and management.

Ability to think strategically with respect to the accomplishment of the Corporation’s overall goals. Ability to be detail-oriented. Skilled in…