Delivery Manager

About Operations Project Management Office

The Operations Project Management Office (PMO) is responsible for the governance, execution, and delivery of key

operational initiatives across the enterprise. The team provides structured project management discipline, ensuring

initiatives are delivered on time, within scope, and aligned to operational strategy, regulatory expectations, and risk

standards. The PMO partners with Operations, Technology, and cross-functional stakeholders to drive change,

manage dependencies, and deliver sustainable improvements that enhance operational effectiveness and control.

Join us as a Change Delivery Manager and play a pivotal role in supporting Operations achieve its strategic

objectives, while ensuring that projects are delivered on time, within control and in compliance with regulatory

requirements and internal policies and procedures.

• Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards.
• Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects.
• Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met.
• Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and
• Management of project budgets, ensuring that projects are delivered within the agreed budget.
• Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget.
• Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary.
• Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation.

• Experience in project governance, including risk and issue management
• Knowledge of PMO methods, controls, and governance standards
• Skilled in project documentation and senior-level reporting
• Ability to manage complex, cross-functional initiatives
• Analytical skills for data-driven decision-making