Sr. Director Risk Management- YMCA of DE Association Resource Center

Our Promise

Ensure every youth and teen we serve is on a pathway to success
Improve the health and wellbeing of every individual and family we serve
Unite communities and inspire service to others

Full benefits package including Dental, Vision & Health Insurance
Generous PTO vacation, 12 paid holidays, and sick leave
Free Nationwide Y Membership for your Household
12% Employer-Funded Retirement Plan upon meeting eligibility
Learning and development workshops
Career advancement opportunities
Staff Discounts on Programs & Services and more!

Salary: $70,000 – $90,000 per year. Final compensation is based on factors such as the skills, qualifications, and experience.

• Develop, implement, and maintain an enterprise risk management framework across programs, facilities, and operations.
• Identify operational, safety, and reputational risks and recommend mitigation strategies.
• Support leadership in proactively addressing emerging risks related to youth programming, facilities, transportation, aquatics, childcare, and camps.
• Partner with program and branch leaders to embed risk awareness into day-to-day operations.

• Own the end-to-end incident reporting process, including documentation, investigation support, follow-up, and resolution.
• Ensure timely, accurate, and consistent reporting of incidents across all branches and program areas.
• Track trends, root causes, and repeat incidents; prepare summary reports and recommendations for leadership.
• Coordinate corrective action plans and follow-up to reduce recurrence.

• Manage claims reporting, documentation, and communication
• Support insurance renewals by providing loss runs, narratives, and risk mitigation updates.
• Assist with policy interpretation and education for operational leaders.

• Support the development and implementation of safety policies, procedures, and best practices.
• Lead and maintain the Praesidium accreditation process.
• Partner with Human Resources and Operations on safety training, incident response protocols, and compliance initiatives.
• Monitor regulatory and insurance-driven requirements impacting YMCA operations.
• Support audits, inspections, and internal reviews related to safety and risk.

• Maintain dashboards and metrics related to incidents, claims, and risk exposure.
• Prepare regular reports for senior leadership and, as appropriate, Board committees.
• Use data and trends to recommend operational improvements and policy updates.
• Promote a culture of learning, transparency, and accountability around safety and risk.
• Performs other duties as assigned

• Bachelor’s degree in risk management, Business Administration, Public Administration, Finance, Safety Management, Criminal Justice, or a related field; or equivalent combination of education and experience in business administration, information technology, or a related field.
• Minimum of three (3) years of professional experience in risk management, safety, compliance, insurance, operations, or a related field.
• Demonstrated experience managing or supporting incident reporting, investigation, and follow-up processes.
• Working knowledge of insurance concepts, including general liability, workers’ compensation, property, and claims processes.
• Strong analytical and organizational skills with the ability to identify trends, assess risk, and recommend mitigation strategies.
• Ability to communicate clearly and professionally with program teams, administrative staff, management, and external partners.
• Experience developing or supporting policies, procedures, and training related to safety, risk, or compliance.
• High level of discretion and professionalism when handling confidential, sensitive, or legally significant matters.
• Proficiency with standard business software (Microsoft Excel, Word, Outlook, and incident tracking or reporting systems).
• Ability to travel locally between YMCA branches, program sites, and facilities as needed.

• 5+ years of experience in risk management, safety, compliance, or insurance within a…