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Director of Plant Operations

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Encore at W
Full Time position
Listed on 2026-03-02
Job specializations:
  • Management
    Healthcare Management
  • Healthcare
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Encore at Wilmington is hiring for a Director of Plant Operations. The Director of Plant Operations operates and maintains the facility while meeting or exceeding Federal, State and local government regulations. Ensures all facilities are maintained in a safe, sanitary and healthy condition. Provides general support services as required.

PRINCIPLE DUTIES Essential

Job Duties
  • Plans, provides and maintains a quality facility with respect to the interior and exterior of the buildings, roads, grounds, tools and equipment to achieve a safe, sanitary and healthy living/working environment for residents and staff, and to provide residents with quality transportation, security, reception and facility services.
  • Leads all departmental employee functions, providing the facility with productive, responsive employees who are well trained and effectively managed.
  • Develops departmental, community and corporate goals/objectives, formulates and implements tools for training evaluations and methods for follow-up. Maintains accurate documentation and meets Human Resources guidelines.
  • Implements systems and controls to achieve financial performance as established by the departmental budget. This includes developing budgets and capital spending plans on an annual basis.
  • Orchestrates departmental administration, subordinate groups and departments through effective leadership to enable the community to achieve its mission.
  • Assures that all services and programs are in compliance with federal, state and/or local laws and statutes.
  • Demonstrates technical and management knowledge, proficiency and initiative in achieving goals and meeting standards.
  • Develops and oversees Individual Development Plans for each Manager and supports their growth and educational opportunities.
  • Develops and implements a Succession Plan to prepare staff for future opportunities as the community and individuals grow.
  • Plans and initiates staff training in emergency preparedness, life safety, personal protective equipment, OSHA‑mandated training, and other required training. Monitors infection control guidelines within the department.
  • Supervises the performance of landscaping, maintenance, transportation, communications and security personnel through inspections and other quality assurance procedures.
  • Maintains an effective security department. Develops security policies and procedures, coordinates investigations, and maintains key security.
  • Maintains an effective communications department. Develops policies, procedures and schedules to effectively communicate with residents, guests, family members and staff.
  • Develops and maintains an effective transportation department. Maintains vehicle fleet and coordinates activities of the bus driver(s).
  • Develops and maintains landscaping and is responsible for coordination of fertilization, tree trimming, and bed maintenance contracts.
  • Implements established emergency policies and procedures. Responds to emergency service calls.
  • Plans and coordinates work of the department with other departments. Interfaces and works with certain resident committees (i.e., building and grounds).
  • Reviews and analyzes quality control, maintenance and operational reports to determine causes of nonconformity with product specifications, and operating or production problems.
  • Maintains regulatory compliance for Radford Green.
  • Other Duties
  • In conjunction with other management personnel participates in community safety program. Serves as “Safety Coordinator” for the community.
  • Prepares and maintains required records, reports, analyses and studies.
  • Attends in‑service training and education sessions, as assigned.
  • Delegates authority to staff for task details to facilitate smooth flow of materials and services.
  • Maintains a positive working relationship with town services (i.e., fire, ambulance, civil defense).
  • QUALIFICATIONS/REQUIREMENTS

    Education: College graduate or equivalent work experience.

    Experience:

    • 5–7 years management experience in a healthcare, hospitality or senior living setting required.
    • Experienced as a project team leader in the design and development of Associate and Resident programming.

    Knowledge, Skills, Abilities:

    • Ability to speak to…
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