Sr. Director Risk Management- YMCA of DE Association Resource Center

Position: Sr. Director Risk Management- YMCA of DE Association Resource Center (Downtown Location)
Our Promise:

Ensure every youth and teen we serve is on a pathway to success

Improve the health and wellbeing of every individual and family we serve

Unite communities and inspire service to others

Benefits & Perks:

Full benefits package including Dental, Vision & Health Insurance

Generous PTO vacation, 12 paid holidays, and sick leave

Free Nationwide Y Membership for your Household

12% Employer-Funded Retirement Plan upon meeting eligibility

Learning and development workshops

Career advancement opportunities

Staff Discounts on Programs & Services and more!

Salary: $70,000 - $90,000 per year. Final compensation is based on factors such as the skills, qualifications, and experience.

Essential Responsibilities

Risk Mitigation

* Develop, implement, and maintain an enterprise risk management framework across programs, facilities, and operations.

* Identify operational, safety, and reputational risks and recommend mitigation strategies.

* Support leadership in proactively addressing emerging risks related to youth programming, facilities, transportation, aquatics, childcare, and camps.

* Partner with program and branch leaders to embed risk awareness into day-to-day operations.

Incident Reporting & Resolution

* Own the end-to-end incident reporting process, including documentation, investigation support, follow-up, and resolution.

* Ensure timely, accurate, and consistent reporting of incidents across all branches and program areas.

* Track trends, root causes, and repeat incidents; prepare summary reports and recommendations for leadership.

* Coordinate corrective action plans and follow-up to reduce recurrence.

Insurance & Claims Coordination

* Manage claims reporting, documentation, and communication

* Support insurance renewals by providing loss runs, narratives, and risk mitigation updates.

* Assist with policy interpretation and education for operational leaders.

Safety, Compliance, & Training

* Support the development and implementation of safety policies, procedures, and best practices.

* Lead and maintain the Praesidium accreditation process.

* Partner with Human Resources and Operations on safety training, incident response protocols, and compliance initiatives.

* Monitor regulatory and insurance-driven requirements impacting YMCA operations.

* Support audits, inspections, and internal reviews related to safety and risk.

Reporting & Continuous Improvement

* Maintain dashboards and metrics related to incidents, claims, and risk exposure.

* Prepare regular reports for senior leadership and, as appropriate, Board committees.

* Use data and trends to recommend operational improvements and policy updates.

* Promote a culture of learning, transparency, and accountability around safety and risk.

* Performs other duties as assigned

Minimum Qualifications

* Bachelor's degree in risk management, Business Administration, Public Administration, Finance, Safety Management, Criminal Justice, or a related field; or equivalent combination of education and experience in business administration, information technology, or a related field.

* Minimum of three (3) years of professional experience in risk management, safety, compliance, insurance, operations, or a related field.

* Demonstrated experience managing or supporting incident reporting, investigation, and follow-up processes.

* Working knowledge of insurance concepts, including general liability, workers' compensation, property, and claims processes.

* Strong analytical and organizational skills with the ability to identify trends, assess risk, and recommend mitigation strategies.

* Ability to communicate clearly and professionally with program teams, administrative staff, management, and external partners.

* Experience developing or supporting policies, procedures, and training related to safety, risk, or compliance.

* High level of discretion and professionalism when handling confidential, sensitive, or legally significant matters.

* Proficiency with standard business software (Microsoft Excel, Word, Outlook, and incident tracking or reporting systems).

* Ability to travel locally between YMCA branches, program sites, and facilities as needed.

Preferred Qualifications

* 5+ years of experience in risk management, safety, compliance, or insurance within a nonprofit, healthcare, education, recreation, or youth-serving organization.

* Experience working in a YMCA or similar mission-driven, community-based organization with diverse programming (aquatics, childcare, camps, sports, facilities).

* Prior responsibility for enterprise risk management or organization-wide risk frameworks.

* Direct experience serving as a liaison to insurance carriers, brokers, legal counsel, and third-party administrators.

* Experience preparing risk, safety, or incident reports for senior leadership and/or Board committees.

* Professional certifications such as:

* ARM (Associate in Risk Management)

* RIMS-Certified Risk Management Professional

* CRM (Certified Risk Manager)

* Chartered Enterprise Risk Actuary Credential (CERA)

* Knowledge of…