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Call Center Supervisor​/Manager

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Rainsoftcarolinas
Full Time position
Listed on 2026-07-20
Job specializations:
  • Management
    Area Manager, BD Manager, Client Relationship Manager, Operations Management
  • Sales
    Area Manager, Client Relationship Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 41000 - 48000 USD Yearly USD 41000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Call Center Supervisor / Manager

Eastern North & South Carolina | Full-Time | In-Person

$41,000 - $48,000 Base Salary + Commissions + Bonuses

Ready to lead a high-energy team with a company that’s been improving homes and changing lives for over 40 years? Moore Water & Air — the exclusive local distributor for Rain Soft systems since 1983 — is looking for an ambitious, motivated, and inspiring Call Center Supervisor / Manager to join our growing leadership team.

This is more than just a management role — it’s a long-term career opportunity with one of the most recognized names in the water treatment industry. Rain Soft has been an industry leader since 1953 and is one of America’s largest manufacturers of premium water treatment systems.

If you thrive in leadership, enjoy motivating teams, and want to grow with a stable and expanding company, we want to meet you.

Why This Opportunity Stands Out:
  • Competitive Salary + Additional Commissions
  • Paid Time Off
  • Career Growth & Advancement Opportunities
  • National & International Convention Trips
  • Recognition, Awards & Incentives
  • Established Industry-Leading Company
  • Positive, Team-Focused Culture
  • Leadership Role With Real Impact
What You’ll Be Doing:
  • Lead, coach, and motivate a team of Call Center Agents
  • Drive team performance, accountability, and success
  • Help generate qualified homeowner appointments for outside sales consultants
  • Train and mentor agents to exceed goals
  • Build a fun, energetic, and positive work environment
  • Monitor quality, compliance, and performance metrics
  • Coordinate appointment confirmations and scheduling
Important Note:

This is NOT a high-pressure phone sales position. Our team focuses on following up with warm leads and scheduling appointments for our outside sales consultants.

We’re Looking For Someone Who Has:
  • 3+ Years of Management Experience Preferred
  • Call Center Experience Preferred
  • Strong Leadership & Coaching Skills
  • High Energy & Positive Attitude
  • Excellent Communication Skills
  • Strong Organizational & Time Management Skills
  • Flexibility for Morning, Evening & Weekend Scheduling

If you’re looking for a long-term career with growth potential, leadership opportunities, and a company that values its people — apply today!

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