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Global CX Transformation Lead
Job in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-08-14
Listing for:
Qnity
Full Time
position Listed on 2026-08-14
Job specializations:
-
Management
Change Management -
Business
Change Management
Job Description & How to Apply Below
Qnity in Wilmington, DE is seeking a CX Transformation Leader to spearhead the customer experience transformation program. This pivotal role emphasizes collaboration across departments, ensuring effective service throughout the order-to-cash lifecycle while fostering a culture of innovation.
The ideal candidate will bring over 10 years of leadership experience, a deep understanding of customer-centric operations, and a proactive approach to managing cross-functional programs. A hybrid work model is offered, with travel of up to 25%.
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