Assoc. Dir., Facilities

Job Description

The Associate Director, Facilities Operations & Integrated Services is responsible for the strategic leadership, operational excellence, and compliance of all non-engineering facility operations supporting the Wilmington Biologics campus. Reporting to the Director of Engineering, Maintenance & Utilities (EMU), this leader oversees Integrated Facilities Management (IFM), soft services, vendor management, laboratory and logistics building support, workplace services, landlord relations, and facility operations that enable safe, compliant, and efficient business operations.

• Lead all site Facilities Operations supporting laboratories, logistics buildings, offices, warehouses, and administrative facilities.
• Develop long-term facilities strategies aligned with business growth and operational excellence.
• Lead facilities professionals responsible for soft services, workplace operations, and vendor governance.
• Promote a culture of safety, customer service, accountability, and continuous improvement.

• Provide governance for the Integrated Facilities Management provider.
• Oversee janitorial services, office services, reception, mailroom, shipping and receiving coordination, logistics building support, grounds maintenance, landscaping, snow removal, waste management, recycling, pest control, conference room services, move management, furniture management, pantry services, and workplace experience programs.

• Lead strategic relationships with facility service providers.
• Establish service level agreements (SLAs) and performance metrics.
• Conduct business reviews and drive supplier performance improvements.
• Manage contracts, renewals, contractor qualification, compliance, and operating budgets.

• Ensure facility services support laboratory, quality, manufacturing support, and office operations.
• Coordinate laboratory housekeeping, shared work spaces, meeting rooms, occupancy planning, and employee amenities.

• Oversee facility services supporting shipping, receiving, warehouse operations, loading docks, material staging, and housekeeping.
• Partner with Supply Chain and Manufacturing to ensure uninterrupted operations.

• Own the Integrated Pest Management program including vendor oversight, trending, documentation, corrective actions, audit readiness, and continuous improvement.

• Serve as the primary liaison between our company and the property owner.
• Coordinate landlord repairs, lease obligations, shared infrastructure issues, common area maintenance, and building modifications.

• Ensure compliance with GMP, EHSS, OSHA, EPA, FDA, and our company standards.
• Maintain inspection readiness and support audits and regulatory inspections.
• Ensure SOPs, contractor qualifications, and facility documentation remain current.

• Drive Lean initiatives, KPI development, cost optimization, sustainability, recycling, waste reduction, and workplace improvement programs.

• Recruit, develop, mentor, and retain high-performing facilities professionals.
• Establish goals, succession plans, and employee development programs.

• Bachelor's degree in Facilities Management, Engineering, Business Administration, Construction Management, or related field.
• 7+ years of facilities management experience in pharmaceutical, biotechnology, healthcare, or regulated manufacturing.
• 5+ years of leadership experience managing multidisciplinary facilities organizations.

• Experience supporting GMP manufacturing or laboratory environments.
• Expertise in IFM governance, vendor management, landlord relations, and workplace services.
• Strong knowledge of GMP, OSHA, EPA, and EHSS requirements.

• Facilities Operations Leadership
• Integrated Facilities Management
• Vendor Management
• Soft Services
• Laboratory Support
• Logistics Facilities
• Pest Control
• Landlord Relations
• Operational Excellence
• Regulatory Compliance
• Financial Management
• People Leadership

VETJOBS

Required Skills:

Analytical Thinking, Analytical Thinking, Business Operations, Contract Management, Cross-Cultural Awareness, Deviation Management, Engineering Principle, Engineering Standards, Environmental Safety, Facility Management, Financial Management, GMP Compliance, Inspection Readiness, Maintenance Supervision, Manufacturing Quality Control, Manufacturing Scale-Up, Multi Disciplinary Design, Operational Excellence, People Leadership, Pest Management, Professional Engineering, Regulatory Compliance, Sterile Manufacturing, Strategic Thinking, Supplier Relationship Management {+ 2 more}

Preferred

Skills:

San Francisco Residents Only:
We will consider qualified applicants with arrest and conviction records for employment in…