General Manager

Full-Time | Wilmington, DE
$80,000–$90,000 base + quarterly bonus

We are seeking an experienced General Manager to lead a high-volume, full-service restaurant in Wilmington, DE. This role is ideal for a hands-on operator with a strong background in guest experience, team development, financial performance, and daily restaurant execution. Offering $80,000–$90,000 base plus quarterly bonus, excellent benefits, and growth opportunity, this is an exciting chance to join a fast-paced, hospitality-driven environment.

We are seeking a strong, people-driven General Manager to lead the overall performance, culture, and daily operations of a high-volume, full-service restaurant.

This is a high-impact leadership role for an experienced operator who knows how to balance guest experience, team development, financial performance, and day-to-day execution. The right candidate is a hands-on leader who sets the tone for professionalism, accountability, and hospitality while building a strong management team and creating a restaurant culture where both guests and employees thrive.

This opportunity is ideal for a General Manager who leads from the floor, takes ownership of results, develops talent, and knows how to keep operations running at a high level in a fast-paced environment.

The General Manager is responsible for the overall leadership, performance, and daily operations of the restaurant. This role ensures operational excellence across guest experience, financial results, team leadership, management development, compliance, and brand execution.

As the primary operational leader of the restaurant, the General Manager is ultimately accountable for performance across all departments while modeling the leadership behaviors, reliability, professionalism, and urgency expected from the entire team.

• Direct and oversee daily restaurant operations across all service periods and business volumes
• Maintain a strong floor presence and lead guest experience, hospitality, and service recovery efforts
• Ensure service standards, flow of operations, and execution consistency remain strong at all times
• Verify completion of all opening, closing, and shift checklists daily
• Partner with both front- and back-of-house leaders to maintain a seamless and guest-focused operation

• Maintain accountability for labor, prime cost, controllable expenses, and overall profitability
• Build schedules aligned with sales forecasts, budgets, and operational needs
• Review financial and operational reports and implement corrective action when needed
• Drive sales performance while protecting margins and operational efficiency
• Lead managers on cost-awareness and operational discipline throughout the business

• Oversee the growth, readiness, and performance of all managers and key team members
• Coach managers through real‑time feedback, structured follow‑up, and ongoing development
• Create and manage individual development plans for salaried managers
• Ensure strong onboarding, training, and development processes for both managers and hourly team members
• Identify high‑potential employees and actively build an internal bench for future growth
• Hold managers accountable for leading, coaching, and developing their own teams

• Set the tone for professionalism, accountability, and respectful workplace behavior
• Maintain strong working relationships and appropriate leadership boundaries
• Uphold all policies related to workplace conduct, legal compliance, alcohol, and substance use
• Model maturity, consistency, and leadership presence in all situations
• Lead shifts with preparation, urgency, and strong operational awareness
• E…