Senior Occupancy Planner

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Role

Title:

Senior Occupancy Planner/ OP Lead

The Senior Occupancy Planner is a highly skilled professional who serves as a comprehensive resource for a client account based in Wilmington, North Carolina. This team plays a crucial role in developing occupancy strategy solutions, overseeing moves, adds, and changes, and driving project engagements. The successful candidate will have a strong combination of Workplace, Occupancy, and Move planning experience and the ability to manage workload for a regionally dispersed client.

This position requires exceptional versatility and the ability to transform client relationships into long-term opportunities.

You will provide a “boots on the ground” perspective to the team, ensuring “white glove” quality service delivery and act as a “change agent”. This role has onsite flexibility at the client offices but ideally offers 3 days onsite and 2-remote.

• Participate in business unit engagements addressing the future of work, return to office, portfolio optimization, and occupancy planning as part of the client project scope
• Develop scenario and occupancy plans leveraging deep understanding of the clients space supply and demand requirements

• Serve as single point of contact for space questions: manage and resolve space requests, provide test fits, blocking and stacking plans, and develop sequencing plans for major relocations
• Develop stacking plans, allocation plans, adjacency diagrams, migration plans, and move sequencing for co-location projects at existing and new properties
• Gather space requirements and scope based on customer needs, coordinating requirements across different business units
• Use creative and analytical thinking to aggregate data from multiple sources and generate solution options for occupancy problems
• Ensure all seat assignments comply with regulations for personnel adjacency and deliver timely resolution of non‑compliant assignments

• Foster critical relationships with Corporate Real Estate, Business Unit leadership, Corporate Finance, Project Management, Move Coordination, and Facility Management teams
• Develop relationships with end‑user customers to understand their business needs, promote workplace solutions, and facilitate resolution of planning issues
• Interact with client stakeholders at all levels, including executive leadership (CEO, CFO, CHRO, COO)

• Responsible for employee management including: onboarding, leading, developing, and mentoring team members, as well as HR‑related activities such as PTO and leave requests.
• Manage direct reports and provide oversight/influence over additional staff as needed for successful project execution.
• Promotes a culture focused on clients, people and teamwork, accountability, continuous improvement and innovation.

• Report on building data, organizational data, and occupancy metrics using advanced Microsoft Excel skills including pivot tables and V‑lookups
• Prepare and update project status reports on actual versus projected seat demand at building level
• Inter…