Unemployment Insurance Senior Quality Control Auditor

Summary

An incumbent in this class is responsible for reviewing and monitoring the work of lower level Unemployment Insurance Quality Control Auditors and for handling the most difficult cases.

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met. Possess experience adjudicating unemployment insurance cases.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Validates and approves/disapproves audit findings submitted by Quality Control Auditor staff and case coding data prior to entry into automated data base.
• Reviews completed case documents to determine and insure compliance in accordance with Quality Control methodology and that data gathered and conclusions reached are accurate and based upon a correct interpretation of applicable unemployment laws and regulations.
• Reviews case findings with Quality Control Auditor staff.
• Conducts audits in the most complex cases.
• Assists the Quality Control Manager in answering questions from staff, assigning and reviewing work and coordinating operation of unit.

JOB REQUIREMENTS for Unemployment Insurance Senior Quality Control Auditor

• Three years experience in accounting using Generally Accepted Accounting Principles (GAAP).
• Three years experience in auditing financial records and documents in accordance with Generally Accepted Auditing Standards, including assessment of internal and external controls.
• Three years experience in computer assisted auditing which includes using computer programs to analyze data, select, manipulate and sort data, perform calculations, select audit samples and print reports.
• Three years experience in interviewing which includes using structured or unstructured interview techniques to obtain facts, explore issues and identify courses of action.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in narrative report writing.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

To learn more about the comprehensive benefit package please visit our website at (Use the "Apply for this Job" box below)./

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content.

Narrative information supplied in response to the questions must be supported by the information supplied on the…