Head of Quality North America

We are looking for our next Head of Quality – North America (HPS) within our Health & Pharma Solutions team. The Head of Quality will lead and transform Quality across North America by deploying and embedding a harmonized One Roquette QMS, ensuring alignment across sites, consistency of practices, and measurable performance improvement. This is not a compliance role — it is a transformation role to simplify, standardize, and elevate Quality performance across North America, acting as a connector and change leader, driving adoption of global standards and building a high-performing, collaborative Quality network.

This position is located in Newark, DE.

Compensation:

The current salary range for this role is estimated to be $172,938 – $234,110. In addition, this position may also be eligible to earn performance-based incentive compensation. The specific compensation offered to a candidate will be influenced by a variety of factors including but not limited to skills, qualifications, experience, and location.

What You’ll Do:

Accountability & Quality Oversight

• Own product release across all sites within the North America Region
• Guarantee product safety and regulatory compliance (Pharma, Food, Feed as applicable)
• Ensure full deployment and consistent application of the Quality roadmap
• Drive alignment across all sites and teams to eliminate fragmentation
• Lead a connected, high-performing Regional Quality network
• Build a culture of continuous improvement, simplification, and customer focus

• Lead the North America Quality strategy and roadmap
• Contribute actively to HPS global Quality strategy and standards
• Drive transformation of Quality ways of working, embedding Lean principles across the Region

• Drive deployment and adoption of the global QMS roadmap across all North America sites
• Ensure consistency of interpretation and execution of standards, processes, and tools
• Connect sites and teams to share best practices and resolve inconsistencies
• Foster cross-site collaboration and a One Roquette mindset
• Challenge unnecessary site-specific ways of working

• Lead deployment of Lean / Operational Excellence methodologies
• Act as a Black Belt-level change agent to simplify processes and reduce waste
• Improve cycle times (CAPA, deviations, release, complaints)
• Roll out tools, training, and coaching to site Quality teams
• Embed continuous improvement into daily operations

• Lead and develop the Regional Operational Quality network
• Ensure strong QA and QC performance, including product release and lab efficiency
• Drive standardization and best practice sharing

• Ensure high-quality, timely response to customer requirements and complaints
• Improve end-to-end customer quality journey
• Collaborate with Sales and Customer Care

• Ensure audit readiness and inspection performance
• Lead internal and external audits
• Act as Regional Crisis Leader for product-related issues

• Build and develop a high-performing Quality leadership team
• Develop Lean and problem-solving capabilities across the network
• Drive quality culture, ownership, and accountability
• Promote transparency and benchmarking across sites

• Ensure appropriate oversight of third-party suppliers
• Represent Roquette in industry forums and associations, especially IPEC

• Ensure CAPEX projects meet Quality and regulatory requirements
• Embed Quality by design in investments

What You’ll Need:

Education:

• Bachelor's degree or higher in a relevant scientific or engineering discipline; advanced degree preferred
• Six Sigma Black Belt certification preferred;
  Lean / Operational Excellence credentials a plus

Experience:

• Minimum of 10 years' experience in Quality leadership within pharma, pharma supplier regulated industries, or CDMO environments
• Proven multi-site / regional leadership experience across geographies and functions
• Demonstrated ability to influence and drive change across complex, matrixed organizations
• Track record of driving Quality transformation and…