Supervisor​/Key Holder

About the Role

As a Supervisor, you support the management team in growing the company brand, support store operations, and help build a sales and service culture to deliver best‑in‑class service and bring to life a distinctive world of adult beverages and more for our customers.

• Support the management team in growing company brand and store operations.
• Build a sales and service culture and deliver best‑in‑class customer service.
• Support the service team, merchandising, and front‑end operations; drive sales and meet key performance metrics.
• Lead by example, foster a welcoming and knowledgeable store atmosphere, and resolve customer issues.
• Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe, compliant store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

• High school diploma or equivalent preferred.
• 1‑3 years of experience, with at least 1 year of proven supervisory experience within a retail setting.
• Strong interpersonal skills and a team‑player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with point‑of‑sale systems and inventory‑management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8‑10 hours a day.
• Safely lift, load, and handle cases and pallets; climb ladders and lift up to 50 lbs. overhead repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

• Paid Time Off (PTO).
• Generous store discounts.
• Health care plans (medical, prescription, dental, vision).
• 401(k), HSA, FSA, pre‑tax commuter benefits.
• Disability and life insurance coverage.
• Paid parental leave.
• Pet insurance.
• Critical illness and accident insurance.
• Discounted home and auto insurance.
• College tuition assistance.
• Career development and product training; consumer classes and more.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

We provide reasonable accommodations during all aspects of the employment process, including the interview process.

We are a drug‑free workplace.

Anticipated close date of this posting is 120 days from the posted date.