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Customer Service Associate

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Wawa, Inc
Full Time position
Listed on 2026-06-26
Job specializations:
  • Retail
    Cashier, Retail Associate/ Customer Service, Stocking
Salary/Wage Range or Industry Benchmark: 15.5 - 19.25 USD Hourly USD 15.50 19.25 HOUR
Job Description & How to Apply Below

Responsibilities

  • Greet and engage customers to ensure their needs are met quickly and courteously.
  • Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages, pizzas, and keep the coffee station clean and organized.
  • Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and  for age‑restricted products.
  • Ensure stores are well‑stocked and that shelves remain fresh, full, and inviting.
  • Keep stores clean and safe by following established policies, procedures, and guidelines; complete household duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits
  • Medical, dental, vision, and mental health benefits.
  • ESOP (Employee Stock Ownership Plan).
  • 401(k) plan with matching contributions.
  • Education Assistance Program.
  • Paid parental leave.
  • Store discounts.
  • Paid time off.
  • Flexible schedules.
  • Access to additional benefit and wellness programs.
  • Tuition reimbursement.
  • Flexible Spending Accounts (Health Care & Dependent Care).
  • Employee Assistance & Wellness Programs.
  • Employee Credit Union.
  • Employee Resource Groups (eligibility requirements may apply).
Qualifications
  • Excellent communication and customer service skills.
  • Ability to thrive in a fast‑paced environment and multitask proficiently.
  • Minimum age 16 with reliable transportation.
  • Enjoy working in a team environment.
  • Hourly range: $15.50 – $19.25, commensurate with experience and location.
  • Shift differential of $1.50 for hours worked between 12:00am and 6:00am.
EEO Statement

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.

Unlawful discrimination will not be a factor in any employment decision.

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Position Requirements
10+ Years work experience
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