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Retail Team Lead; PT

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: New Balance
Part Time position
Listed on 2026-07-13
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service, Retail Sales, Retail Support
Salary/Wage Range or Industry Benchmark: 16.65 - 20.85 USD Hourly USD 16.65 20.85 HOUR
Job Description & How to Apply Below
Position: Retail Team Lead (PT)

Job Mission

As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.

Major Accountabilities
  • Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
  • Be results-driven in achieving our store key performance indicators through training and development of our associates
  • Deliver a great guest experience utilizing our GUEST service model
  • Opening/closing the store
  • Follow safety and reporting regulations, including proper lifting procedures
Requirements For Success
  • Must be 18 years of age or older.
  • 2 years’ retail supervisory experience preferred
  • High school diploma or equivalent educational experience
  • Demonstrated leadership ability
  • Strong customer service and verbal communication skills
  • Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
  • Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs. (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Location:

Brandywine, DE. | Pay Range: $16.65 - $20.85 - $25.00 hourly (actual base pay varies based on relevant experience, time in role, internal equity, geographic location, and more).

Regular Associate Benefits

New Balance offers a comprehensive benefits package that includes medical, dental, vision, life insurance and 401K. Additional perks include online learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays and generous parental leave. Associates also receive an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

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