Relationship Banker

Overview

This is a full‑time career opportunity (approximately 40 hours per week) based out of our Wilmington, DE financial center at 800 Foulk Road. Must be available to be scheduled around branch operation hours (no Sundays).

• Drive proactive sales conversations by engaging in outbound campaign calls, handling inbound contact center inquiries through Fulton Bank’s Distributed Work Model, scheduling appointments, and actively engaging customers in the lobby as well as during transaction processing; use digital tools to demonstrate digital solutions and convert sales opportunities into tangible outcomes to meet or exceed sales goals.
• Advance personal knowledge of sales techniques and utilize the CRM system and other resources to foster relationship‑building conversations with customers, ensuring a consistent approach to new customer onboarding and expanding existing relationships.
• Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

• May serve as a Notary Public for the financial center.

High School Diploma or equivalent. Specialty not applicable at this level (Required).

2 or more years customer service or sales experience (Required).

• Pro‑active and result oriented (Preferred)
• Highly collaborative with Fulton Partners and Financial Center Team Members (Preferred)
• Excellent communication skills and ability to have needs‑based conversations (Preferred)

The hourly rate for this position is $20.43 - $32.31. Additional compensation components include a short‑term incentive compensation plan subject to individual and company performance.

Fulton Bank offers a comprehensive benefits package to those who qualify, including medical plans, prescription drug coverage, flexible spending account or health savings account, dental and vision insurance, life insurance, 401(k) with employer match, Employee Stock Purchase Plan, paid time off, holiday pay, paid volunteer time, disability insurance, maternity and parental leave, adoption assistance, educational assistance, wellness program, and financial incentives.

This position may require the incumbent to be registered in the Nationwide Mortgage Licensing System and Registry. Incumbents who are required to register will be notified in writing.

Fulton Bank is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.