Senior Manager Sales Operations, North America

Company Overview

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state‑of‑the‑art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, Solenis has 78 manufacturing facilities worldwide and employs over 23,000 professionals in more than 160 countries.

This is not a traditional sales operations role. We are looking for a sales leader who has carried a number, led teams, and understands what it takes to build a world‑class selling organization, and who channels that experience into operational strategy and execution. The Sr. Manager, Sales Operations, NA is the operational backbone of a ~$620million commercial business and owns the day‑to‑day execution of a 14‑pillar sales operating model that has already transformed pipeline visibility, CRM discipline, and seller accountability across North America.

• Own execution of the 14‑pillar sales operating model across the NA commercial organization.
• Manage the NA pipeline review cadence, pipeline calls/updates, and deal inspection process.
• Drive Salesforce adoption, data quality, and hygiene for all NA sellers and sales leaders.
• Build and maintain NA dashboards, scorecards, and performance reporting.
• Identify process friction and deliver continuous improvements that reclaim selling time.

• Turn large, complex datasets into clear, compelling narratives that the field can act on.
• Leverage AI and emerging technology to build tools, automate workflows, and surface insights that would otherwise stay buried in the data.
• Deliver data‑driven stories to sales leadership and front‑line managers that connect the numbers to specific actions.
• Administer revenue intelligence tools and ensure they deliver measurable seller value.

• Partner with front‑line managers to embed coaching, pipeline discipline, and accountability into their operating rhythm.
• Bring credibility earned from personal sales experience to every conversation with sellers and leaders.
• Support onboarding, enablement, and ongoing seller productivity initiatives.
• Use experience to identify where sellers are struggling and translate that into operational solutions.

• Bring forward big ideas that push the NA sales organization toward world‑class standards.
• Think ahead, anticipate future needs, and build for next quarter and year.
• Contribute to a team environment built on accountability, trust, and relentless improvement.
• Challenge the status quo constructively and propose better ways of doing things.

• Directly manage the Sales Enablement Manager, Events & Communications Manager, and Field Account Manager.
• Develop, coach, and hold the team accountable to high standards.
• Build a team culture that reflects the Hunter DNA:
  Collaboration, Competitiveness, Courage, Composure, and Curiosity.

• Extensive sales background with experience as both an individual contributor and a sales leader.
• 5+ years of experience in sales operations, revenue operations, or a hybrid sales/ops leadership role in a B2B commercial environment.
• Proven ability to lead teams and build a culture of accountability, performance, and continuous improvement.
• Strong Salesforce proficiency with the ability to connect data to strategy.
• Ability to take large datasets and create a compelling story that drives field action.
• Working knowledge of AI applications, including building programs, automating workflows, and creating tools that improve seller productivity.
• Experience managing pipeline cadence, deal inspection, and coaching processes.
• Strong presence and communication skills; comfortable presenting to senior leadership and field teams.
• Track record of thinking ahead, bringing forward ideas, and driving meaningful…