Associate Retail Travel Agent

Bring Your Sales Expertise to an Exciting Career in Travel!

Do you love exploring new places and sharing your experiences? At AAA Club Alliance , we’re looking for enthusiastic, sales-driven individuals who want to help others create unforgettable travel experiences. Whether you’re a seasoned travel professional or just starting your journey, if you excel in sales and customer service, have a passion for learning, and embrace new technology, this role is for you!

For over 100 years, we’ve been the go-to travel experts as we’ve continued to evolve to meet the needs of modern travelers. Join a dynamic sales team known for providing world-class service , while you make our clients’ travel dreams come true.

• Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more.

• Use your personal travel experiences to inspire and guide clients.

• Build long-term relationships, turning first-time clients into loyal travelers.

• Leverage AAA’s established travel strategy to maximize success and achieve your sales goals.

• Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies.

• Educate clients on AAA benefits, including exclusive travel perks and the AAA-branded credit card.

• Resolve client concerns under management guidance.

• Attend promotional events, training, and familiarization trips to stay ahead in the industry.

• Training & Growth: Whether you’re new to the industry or an experienced pro, we invest in your success with expert-led training and coaching. This position offers a path for career growth. Through structured training, mentorship, ongoing learning, and required certification, you can advance to a Retail Travel Agent role. Beyond that, we also offer a Senior Retail Travel Agent level, providing continued opportunities for professional development.

• Exclusive Perks: Company-sponsored IATAN cards for travel discounts + personal travel opportunities at exclusive rates.

• Paid Educational Trips: Explore destinations firsthand and build your expertise.

• No Sundays: Enjoy a consistent schedule with Saturday and Sundays off!

• Convenient
  
  Hours:
  
  Monday–Friday, 9 AM–5 PM(37.5-hour work week).

• Base Salary: The starting base compensation for this position is $17.18 to $22/hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

• Monthly
  
  Incentives:
  
  This position is eligible to earn incentive pay with an average payout of $550 - $1,100 per month, after approximately 6 months of employment.

• Paid Time Off: 3+ weeks accrued in your first year.

• Full Benefits Package: Medical, dental, vision, retirement plans, and more.

At AAA, we’re passionate about travel, exceptional service, and career growth. If you’re ready to turn your love of adventure into a fulfilling career.

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

• Education: High school diploma or equivalent (Associate’s degree or travel school graduate preferred).

• Experience:

• Skills: Excellent communication and customer service skills, strong organizational ability, proficiency with travel booking systems and web-based applications, and working knowledge of geography.

• Certifications: Certified Travel Associate (CTA) designation required within two years of hire. The company covers the cost of the program and testing and provides paid time to complete the certification.

• Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This…