Field Service Technician

Position Title: Field Service Technician - Wilmington, DE

The Field Service Technician plays a crucial role in maintaining the company's water instrumentation. This position involves routine maintenance tasks such as disassembling, cleaning, and calibrating analyzers and instruments. Technicians will also troubleshoot both company products and select third-party instruments at various customer sites. The role demands a strong focus on customer service and adaptability to significant travel requirements. Successful candidates will exhibit the ability to work independently while managing their schedules effectively.

Field Service Technician Responsibilities

• Perform routine maintenance on water instrumentation
• Disassemble, clean, and calibrate analyzers and instruments
• Troubleshoot company products and third-party instruments
• Manage travel schedules to customer sites
• Provide excellent customer service during interactions
• Complete service reports and documentation

Field Service Technician Requirements

• Minimum of 1 year of field service experience
• At least 2 years of customer service experience
• Instrumentation calibration experience is required
• Willingness to travel frequently
• Strong preference for candidates with prior field service experience is preferred

Benefits

• Healthcare coverage with options through BCBS
• 401k plan with company matching after 6 months
• 15 days of paid time off per year
• 9 paid holidays
• Company vehicle or mileage reimbursement for personal vehicle use
• Work phone and company card for travel expenses

If you are a Field Service Technician looking to take the next step in your career, apply now! #LI-CG1