Field Service Technician

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Full Time | Wilmington, DE, US

Salary Range: $25.00 to $35.00 hourly

Job Title:

Field Service Technician
Department:
Philadelphia Service Department

Location:

Wilmington, DE

Reports To:

Service Manager

The Field Service Technician is a highly self‑motivated professional who has a minimum of two years of experience in mechanical equipment service (e.g., air compressors, pumps). This individual must be able to provide service as needed on a 24/7 basis to our customers. Some jobs may require an overnight stay, and mandatory training classes may also require travel out of town for one‑week periods.

• Possesses superior communication, analytical, and organizational skills
• Exhibits goal‑oriented behaviors and time‑management principles
• Exudes a customer‑focused attitude
• Applies extensive attention to detail to all tasks
• Can toggle between projects and responsibilities with ease
• Has mechanical and electrical experience with air compressors and pumps, and the ability to troubleshoot
• Possesses basic experience with computers and wireless communication devices
• Can lift 50 lbs unassisted and 100 lbs assisted
• Can read and interpret diagrams and schematics
• Can operate test and measuring equipment
• Has compressed air equipment field service experience
• Possesses a high school diploma or GED equivalent
• Passes background and reference checks, and a drug test
• Maintains an active, REAL ‑compliant driver’s license with a clean driving record, or a valid U.S. passport

• Independently perform expert field service and repair on compressed air equipment
• Follow OSHA safety requirements at all times
• Perform new and repaired equipment start‑up commissioning and training
• Properly and accurately complete service‑related documentation, and utilize electronic communication and documentation devices where applicable (e.g., wireless tablets)
• Effectively communicate with customers and coworkers alike
  
  Maintain an organized, clean, and resourceful work environment, including the shop, work area, and service vehicle
• Consistently provide courteous and professional representation of Cummins‑Wagner employees and products
• Be on call and able to travel for out‑of‑town jobs
• Serve as a mentor and assist with the training of new field service technicians
• Perform all other duties as assigned

• Employee Stock Ownership Program
• Bonus Program
• Tuition and Certification Fee Assistance
• 401(k) Match
• Flexible Spending Account
• Life Insurance
• Short‑ and Long‑Term Disability Insurance

Cummins‑Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Cummins‑Wagner Co. Inc. is a 100% Employee‑Owned Company.