Install Coordinator

NOW HIRING INSTALL COORDINATOR

One Hour Heating & Air Conditioning & Benjamin Franklin Plumbing

We're looking for a highly organized, detail-oriented Install Coordinator to support both our HVAC and Plumbing departments. This position is critical to ensuring installations are scheduled, permitted, completed, and invoiced accurately while delivering an outstanding customer experience.

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

Responsibilities:

• Schedule HVAC and Plumbing installation jobs
• Coordinate crews, materials, equipment, and permits
• Communicate with customers before, during, and after installations
• Verify job readiness and ensure all required materials are available
• Track permits, inspections, and job progress
• Review installation paperwork for accuracy and completeness
• Process job starts, final payments, and job closeouts
• Work closely with dispatch, field managers, sales, and warehouse teams
• Maintain installation schedules and production reports

Qualifications:

• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Proficient with computers and office software
• Experience in HVAC, Plumbing, Construction, or Home Services preferred
• Service Titan experience is a plus

What Success Looks Like:

• Install jobs start on time
• Materials and permits are ready before the job
• Customers are informed and satisfied
• Crews have what they need to succeed
• Jobs are completed, invoiced, and closed accurately