Field Service Technician (Wilmington, NC)

Description Field Service Technician Carlton Industrial Solutions is looking for a hands-on Field Service Technician to keep customers' industrial weighing equipment running safely, accurately, and on schedule. You'll be the person customers count on when something needs fixing, calibrating, or installing—and the one who helps them avoid costly downtime.

This is more than a repair job. You'll build real relationships with customers, work independently in the field, and play a direct role in keeping their operations safe and productive.

Why It Matters If it's made, it's weighed—from food to pharmaceuticals. When equipment is off, production slows, quality drops, and people can get hurt. You'll be the one customers count on to keep things safe, accurate, and running.

What You'll DoPerform maintenance, calibration, repair, and installation on industrial weighing equipment

Troubleshoot mechanical and electrical issues

Complete service calls safely and efficiently

Communicate clearly with customers on what you find and what's next Document your work (service notes, time, and results)
Identify and address safety risks on job sites

Maintain tools, equipment, and company vehicle

Support team and customer needs as they come up Participate in on-call rotation and overtime as needed

Perks & Benefits Company service vehicle

Boot and tool allowances

Medical, dental, and vision coverage
401(k) with company match

Ongoing training and career development

Work Environment Travel up to 25% across CIS territories (may vary based on business needs)
Lift/move equipment (50–100 lb.)Work in industrial environments (heights, confined spaces, varying conditions)
Use of PPE required

What We're looking forMust-Have:

Mechanical aptitude with basic electrical understanding

Strong problem-solving skills

Ability to work independently in the field

Valid driver's license and ability to meet DOT/customer requirements

Clear communication and documentation skillsA customer-first mindset—because what we do matters, we show up when they need us Flexibility—this isn't the same schedule every day. Some days start early, run long, or change on the fly, and you're good with that

Nice-to-Have:

Experience with industrial equipment or service work Technical training or related experience

Equal Opportunity Statement Carlton Industrial Solutions is an equal opportunity employer. We value diversity and inclusion and do not discriminate based on any protected characteristic. Employment is at-will and subject to applicable laws. We participate in E-Verify.

Work Location:

In person
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