Case Manager

WE'RE HIRING! CASE MANAGER (PT) Monday - Friday 9:00 am to 3:00 pm (Paid vacation and sick time with a supplemental insurance package) SUMMARY

Screens and assesses the eligibility of elderly candidates for participation in the Homebound Meal Program.

• Educates the community on various homebound meal outreach programs and the importance of utilizing the program
• Distributes educational materials in the community
• Visits homes to determine client needs, develops a plan to meet needs
• Identifies and monitors clients for homebound meal program
• Completes required paperwork in compliance with state and program regulations
• Creates and maintains records in SERV Tracker software
• Administers initial nutritional screening in the form of a questionnaire
• Helps client obtain necessary resources
• Refers clients with social and emotional problems to other community agencies for assistance
• Refer clients to the Director of Nutrition Services for nutrition counseling as needed
• Documents client cases, including assessments and reassessments, and maintains records on each client
• Prepares reports as required by various federal, state, and local programs
• Helps organize and participate in fundraisers benefiting the program

• Gathers and analyzes information skillfully, must be computer literate
• Manages difficult or emotional customer situations
• Maintains confidentiality
• Contributes to building a positive team spirit
• Writes clearly and informatively
• Shows respect and sensitivity for cultural differences
• Follows policies and procedures
• Is consistently at work and on time
• Demonstrates accuracy and thoroughness

• Must have a high school diploma and one to two years of related experience and/or training.

• Microsoft Word software
• Microsoft Excel spreadsheet software
• Ability to learn specific software needed for the job, i.e., SERV Tracker

• Valid driver's license required

• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and outdoor weather conditions

• While performing the duties of the job, the employee is frequently required to walk, sit, and talk
• The employee must frequently lift and/or move up to 10 pounds.