Warehouse Lead

Who we are

With its A.I.

-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

Symboticis seeking a Warehouse Lead who will serve as the subject matter expert on allfacetsof warehouse operations, including material handling, shipping, and receiving. This role is critical in ensuring the smooth and efficient flow of materials throughout the facility. As a Lead Warehouse Specialist, you will oversee daily activities, provide guidance to team members, and collaborate with various departments to meet operational goals.

You will also play a hands‑on role in ensuring compliance with safety standards and operational procedures.

This is a 2nd shift position with a schedule of 3:00 PM – 11:30 PM.

The Warehouse team within the Service Center of Excellence is responsible for service, repair, testing, evaluation, and field support.

They manage shipping, receiving, and material handling for material in theSymbotic

Wilmington location.

They primarily focus ison supporting repair and service material needs to support customer service requirements. The warehouse team collaborates closely with other departments to support shipping/receiving needs and to ensure material movement transactions are accurate.

• Lead and develop a team, fostering growth.
• Communicate with cross-functional teams andleadproblem-solving efforts.
• Troubleshoot SAP issues, coordinating with technical experts as needed.
• Manually pick small parts and sub-assemblies for repair operations and customer orders.
• Execute bin-to-bin transfers using SAP S/4 Hana EWM.
• Ensure work accuracy and adherence to production, repair, quality, and safety standards.
• Handle UPS shipping transactions for RMA materials and partsneedingrepair.
• Process SAP fulfillment and receiving transactions:
  Customer Sales Orders, Stock Transfer Orders (STO), and Inbound RMA Sales Orders.
• Complete Inbound Deliveries for RMA material transactions.
• Use SAP reporting and MS Excel to track KPIs and transactions.
• Safelyoperateforklifts and pallet jacks for material transport, replenishment, and stacking up to 46 feet high.
• Load/unload bots to/from trailers and storage using pallet jacks and forklifts.
• Prepare bots for shipment, record serial numbers, and wrap containers.
• Handle shipping/receiving transactions for RMA and repaired bots in SAP.
• Coordinate withlogisticsfor truck shipments.
• Performadditionaltasks as assigned.

• High school diploma.
• Minium Two years of experience in warehouse operations, inventory control and logistics, materials handling, storage layout, and shipping and receiving.
• Strong experience in SAP Extended Warehouse Management (EWM), with hands‑on experience managing transactions for Customer Sales Orders, STOs, Inbound RMA Sales Orders, and Inbound Deliveries.
• Proven experience handling UPS shipping transactions for RMA materials and parts requiring repair.
• Strongproficiencyin SAP reporting and MSExcel totrack KPIs and warehouse performance metrics.
• Leadership skills with the ability to manage and mentor a warehouse team.
• Excellent organizational skills and attention to detail in processing shipments and SAP transactions.
• Strong problem-solving skills, particularly in resolving discrepancies and system‑related issues.
• Experience working in a fast‑paced, dynamic warehouse environment.

• There will be steep stairs to climb into the structure. You maybe required to routinely walk up and down stairs to navigate the automation structure.
• You will regularly be near railings that are high off the ground.
• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
• AT times you may be at a construction site with PPErequired(hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
• Frequent ability tosafely and efficiently lift items weighing up to 50lbs…