AR and Collections Assistant

Location: Wilmington Branch |
Schedule: Monday-Friday, 8 AM–5 PM |
Compensation: $25.00 - $27.00/hour

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi, Armstrong and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey.

As the AR and Collections Assistant you will manage and maintain aging with a personal portfolio of up to 500 customers. Requires building relationships, understanding account reconciliations and understanding cash applications.

Company Website:

• Develops positive rapport with customers, branch employees, management, and the credit and accounting team. Provides professional service to internal and external customers.
• Reviews collection status reports to ensure that outstanding balance payments meet company and department goals.
• Evaluates delinquent accounts to ensure that all appropriate collection efforts are used before assigning bad debt status.
• Reports uncollectible accounts to the Credit Manager.
• Make regular, proactive customer contact including daily collection calls for accounts over 30 days past due.
• Prepares certified collection letters.
• Maintains >30 days overdue balances and focuses on collections.
• Review unapplied cash and account reconciliation
• Approves or denies sales orders on credit hold.
• Other duties as assigned.