More jobs:
Strategic Multi-Site Customer Service Leader
Job in
Wilmington, Middlesex County, Massachusetts, 01887, USA
Listed on 2026-07-01
Listing for:
Watson-Marlow - North America
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, CRM System
Job Description & How to Apply Below
Watson-Marlow - North America is seeking a Customer Service Manager responsible for the strategic leadership and operational performance of the Customer Service function across multiple locations. The role ensures consistent, high-quality customer experience through effective management of people, processes, and systems.
The ideal candidate has 5+ years of experience in Customer Service leadership within a B2B model and brings operational expertise, strong analytical skills, and proficiency with ERP and CRM systems. The position offers a salary range of USD 85,895. per year, with benefits including a robust retirement plan and comprehensive parental leave.
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