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Freight Customer Care Specialist — On-Time Shipments
Job in
Wilmington, Middlesex County, Massachusetts, 01887, USA
Listed on 2026-08-07
Listing for:
28Freight
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
28
Freight is a Boston-based logistics company seeking a Customer Service Representative who is motivated, detail-oriented, and passionate about excellent service. You will be the heartbeat of our operation, ensuring freight moves on time and drivers are supported while customers stay satisfied.
The role emphasizes managing customer accounts, entering orders into the TMS, providing updates and documentation, and collaborating with Dispatch and Operations to resolve issues.
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