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B2B CX Specialist - Hybrid

Job in Wilmington, Middlesex County, Massachusetts, 01887, USA
Listing for: Spirax-Sarco Engineering
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 49686 - 77634 USD Yearly USD 49686.00 77634.00 YEAR
Job Description & How to Apply Below

Watson-Marlow Fluid Technology Solutions is seeking a Customer Experience Representative to manage a defined group of B2B customers, guiding inquiries through order entry, confirmation, tracking, and post-delivery support. You will be the liaison between customers and internal teams to ensure accurate, timely service.

This role emphasizes relationship-building, order accuracy, and proactive communication in a hybrid Wilmington, MA setting.

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