Service Support Technician

Overview

A Day in Your Life at MKS:
As a second shift Service Support Technician at MKS Inc you will partner with other Technicians and Customer Service to diagnose and repair issues with customer products returned to Service. In this role, you will report to the Senior Service Manager.

• Performing repairs to subassembly level
• Interfacing with various departments as necessary to meet customer requirements
• Make adjustments as required, to return instruments to original specifications
• Completing and maintaining data records on instruments returned for service
• Maintaining standards and test equipment required to accomplish the tasks listed above
• Travel Requirements:
  Occasional travel to Methuen, Andover, or Lawrence facilities.

• A.S. Mechanical or Electronic Engineering, or equivalent Technical/Vocational Training
• 2+ years of related experience
• Proficient in the use of standard tools and test equipment
• Ability to reason through problems/issues and resolve them to the customer’s satisfaction using information and tools available
• Ability to read and understand schematics, assembly drawings, and test/calibration procedures
• Record test data, diagnose failures and analyze this information
• Experience with PC based applications to include Microsoft Office package and email

• Must be able to work in a class 10,000 cleanroom

Hourly Pay Range: $15.18 - 28.19 per hour. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. At MKS, it is not typical for an individual to be hired at or near the top of the range for the role.

MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details.